PRIVACY POLICY - hotelsdirection.co.uk

HotelsDirection (“we” or “us”) is committed to protecting the privacy of our users (“you” or “users”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect personal information that you provide to us when you use our website or services. This may include:

Personal information such as your name, email address, phone number, and billing information.

Information about your preferences and interests related to our products and services.

Information about your interactions with our website and services, including your IP address, browser type, and device information.

How We Use Your Information

We may use the information we collect from you to:

Provide and personalize our products and services to meet your needs.

Process transactions and fulfill orders for products or services.

Communicate with you about your account, transactions, and updates to our services.

Respond to your inquiries and provide customer support.

Improve our website, products, and services based on your feedback and usage patterns.

Comply with legal and regulatory requirements.

Information Sharing and Disclosure

We may share your personal information with third-party service providers who assist us in providing our products and services, such as payment processors, delivery services, and customer support providers. We may also share your information with law enforcement agencies, government authorities, or other third parties if required by law or to protect our rights or the rights of others.

Data Security

We take reasonable measures to protect the security of your personal information and prevent unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

Third-Party Links and Services

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of these sites before providing any personal information.

Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove that information from our systems.

Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically for any updates or changes.

Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to collect information about your interactions with our website. These technologies help us understand how users navigate our site, personalize your experience, and provide targeted advertisements. You can control cookies through your browser settings, but disabling cookies may limit certain functionalities of our website.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We may also retain and use your information to comply with our legal obligations, resolve disputes, and enforce our agreements.

International Data Transfers

Your personal information may be transferred to and stored on servers located outside of your country or jurisdiction. By using our website or services, you consent to the transfer of your information to these locations, which may have different data protection laws than your jurisdiction.

Your Rights and Choices

You have certain rights regarding your personal information, including the right to access, update, or delete your information. You may also have the right to restrict or object to certain processing activities. To exercise these rights, please contact us using the information provided below. Please note that we may need to verify your identity before processing your request.

California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). These rights may include the right to know what personal information we collect about you, the right to request deletion of your information, and the right to opt-out of the sale of your information. To exercise these rights, please contact us using the information provided below.

GDPR Compliance

If you are a resident of the European Economic Area (EEA), you may have additional rights under the General Data Protection Regulation (GDPR). These rights may include the right to access, rectify, or erase your personal information, as well as the right to data portability and the right to restrict or object to certain processing activities. To exercise these rights, please contact us using the information provided below.

Changes to This Privacy Policy

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at hello@hotelsdirection.co.uk.