Terms and Conditions of Use
Welcome to HotelDirection website HotelsDirection.com. These Terms and Conditions govern your access to and use of the Site, including any content, functionality, goods, services, and directions offered on or through the Site. Please read the following terms carefully before using the Site.
1. Acceptance of Terms
1.1. By accessing or using the Site, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree with any part of these terms, you may not access the Site.
1.2. You must be at least 18 years old to use our Services. By accessing our Platform, you confirm that you are of legal age.
2. Description of Services
The Site provides a platform for users to access goods, services, and directions from various providers. Upon selection and purchase through our website, we will facilitate the transaction with the respective provider.
3. Product Listings and Pricing
We strive to accurately display product information and pricing from our partner providers. However, we do not guarantee the accuracy, completeness, or reliability of this information. Prices listed on our website may include fees added for the convenience and service provided.
4. Purchases and Transactions
When you make a purchase through our website, you authorize us to act as your agent to purchase the selected item(s) from the provider on your behalf. You agree to provide accurate and complete information necessary for the transaction. All purchases are subject to availability and confirmation from the provider.
5. Direction Services
We offer directions services for locations and destinations through our website. While we strive to ensure accurate directions, we do not guarantee the accuracy or reliability of the information provided. It is your responsibility to verify the directions and plan your route accordingly.
6. Intellectual Property Rights
All content on the Site, including text, graphics, logos, images, videos, and software, is the property of HotelsDirection or its licensors and is protected by copyright and other intellectual property laws. You may not use, reproduce, modify, distribute, or display any content from the Site without our prior written consent.
7. License
By uploading or submitting any content to the Site, including but not limited to videos, images, reviews, or comments, you grant HotelsDirection a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content worldwide in any media.
8. Visitor Material, Reviews and Ratings
8.1 Users may have the option to leave reviews and ratings for products, services, and directions provided through our platform. By submitting any review or rating, you agree that it is accurate and based on your own experience. We reserve the right to moderate, edit, or remove reviews that violate our guidelines or are deemed inappropriate.
8.2. Any material you upload, post, or submit to our Platform, including reviews and comments (“Visitor Material”), must comply with applicable laws and regulations.
8.3. By submitting Visitor Material, you grant us a perpetual, irrevocable, royalty-free license to use, modify, adapt, publish, translate, distribute, and display such material in any media worldwide.
9. User Conduct
You agree not to use the Site for any unlawful or prohibited purpose, including but not limited to:
Violating any applicable laws or regulations.
Infringing upon the rights of others.
Interfering with the operation of the Site.
Uploading or transmitting viruses or any other harmful code.
10. Limitation of Liability
To the fullest extent permitted by law, HotelsDirection shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Site or any products, services, or directions purchased or obtained through the Site.
11. Indemnification
You agree to indemnify and hold harmless HotelsDirection, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including without limitation reasonable attorney’s fees, arising out of or in any way connected with your use of the Site or violation of these Terms and Conditions.
12. Links to and from Other Websites
12.1. Our Platform may contain links to third-party websites for your convenience. These links are provided solely for your information and do not imply any endorsement by us.
12.2. You acknowledge that you access third-party websites at your own risk and we shall not be responsible for any damages or losses arising from your use of such websites.
13. Change or Cancel of Order and Refunds
13.1. As a hotel guest, you may request to change or cancel your order within a reasonable time frame before the scheduled delivery time. However, changes or cancellations are subject to the policies of the specific provider and may incur charges or fees.
13.2. Refunds for canceled orders or unsatisfactory products/services are subject to the refund policy of the respective provider. We will facilitate the refund process on behalf of the provider, but we do not guarantee the timing or availability of refunds.
14. Delivery Process
14.1. When you, as a hotel guest, are present at the hotel’s delivery address, our delivery personnel will deliver the order to you directly. Please ensure someone is available to receive the delivery during the specified delivery window.
14.2. If you, as a hotel guest, are not present at the hotel’s delivery address, our delivery personnel may leave the order at the hotel’s reception desk or with the hotel staff, provided they are willing to accept the delivery on your behalf. Alternatively, you may arrange for re-delivery or pick up the order from a designated location as per the instructions provided by the hotel staff or delivery personnel.
15. Governing Law and Jurisdiction
15.1. These Terms shall be governed by and construed in accordance with the laws of the United Kingdom.
15.2. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.
16. Disclaimers
16.1. 1References or links to third-party products, services, or websites on our platform do not constitute an endorsement or recommendation by us. We do not control or endorse the content, products, or services provided by third parties and disclaim any responsibility for them
16.2. We are not responsible for any loss, damage, or injury resulting from your use of our platform, including but not limited to any errors or omissions in the content, products, or services provided. We disclaim any liability for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with your use of our platform.
16.3. Our platform is intended for use by individuals located within the United Kingdom. We make no representation that the content, products, or services provided on our platform are appropriate or available for use in other locations. Accessing our platform from territories where its content is illegal is prohibited. If you choose to access our platform from outside the United Kingdom, you do so at your own risk and are responsible for compliance with local laws.
16.4. Directions provided on our platform are for informational purposes only and may not always be accurate or up to date. It is your responsibility to verify the accuracy of directions and plan your route accordingly. We disclaim any liability for any inaccuracies or errors in the directions provided.
16.5. We reserve the right to modify or update these disclaimers at any time without prior notice. Changes will be effective immediately upon posting on our platform. Your continued use of our platform after any modifications to these disclaimers constitutes your acceptance of such changes.
17. Changes to Terms
We reserve the right to modify or replace these Terms and Conditions at any time. Your continued use of the Site after any such changes constitutes your acceptance of the new terms.
18. Important Notice Regarding External Links
When visiting our website, you may encounter links to external websites. These links are provided for your convenience and to offer further information. However, please be aware that once you leave our site, our privacy policy no longer applies, and you are subject to the privacy policies of those external sites.
We take no responsibility for the content, privacy practices, or actions of any third-party websites linked from our site. It is your responsibility to review the privacy policies of these external sites before providing any personal information or engaging in any transactions.
We urge you to exercise caution and discretion when navigating external links. If you have any concerns or questions about the content or privacy practices of external websites, please contact the respective site administrators directly.
19. Contact Information
If you have any questions about these Terms and Conditions, please contact us at Hello@hotelsdirection.co.uk.